At Becaboutiques, we are committed to providing you with a satisfying online shopping experience. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our return and refund policy. Here are the details:
1. Returns: Items purchased from Becaboutiques can be returned within 30 days of receiving your order. Items must be in their original condition, unworn, unwashed, and with tags attached. Personalized items or final sale items are not eligible for returns, except in the case of manufacturing defects.
2. Return Process: - To initiate a return, please contact us at info@becaboutiques.com with your order number and the items you wish to return. - We will then provide you with return instructions and the return address.
3. Refunds: - Refunds will be processed within 7 business days of receiving and inspecting the returned items. - The refund will be issued via the same payment method used for the initial purchase.
4. Return Shipping Costs: - Return shipping costs are the responsibility of the customer, except in the case of manufacturing defects or our error.
5. Exchanges: - We do not offer direct exchanges. If you wish to exchange for another item, please return the item you received and place a new order for the desired item.
6. Delivery: - We offer delivery only within the United States. Shipping costs will be calculated during the checkout process.
We hope this return and refund policy instills confidence in your purchases from Becaboutiques. If you have any further questions, please feel free to contact us at info@becaboutiques.com.
Sincerely,
The Becaboutiques Team
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